Cookies policy

Cookies Policy

 

*Before browsing and using the website, please read the General Terms and Conditions of sale, the Privacy Policy and the Cookie Policy carefully. If you have any questions regarding the use of this website, please contact us via email info@thegoodluckjewelry.com.

* We reserve the right to change this Cookie Policy without prior notice. Changes are published in the Cookie Policy area of www.thegoodluckjewelry.com.

What are cookies and how are they used?    

Cookies are small text files downloaded and stored on the smartphone, tablet, computer, or any other data storage device with an operating system and Internet access, when using a Browser. The text files contain information on user and browsing preferences, but do not include personal data.

Cookies are essential for the user to access content and services. They are used to store user preferences (in terms of interests and preferences), which allows for faster and more efficient browsing. They do not damage the user's equipment and the fact that they are active allows identifying and resolving possible browsing errors that may occur.

Enabling the use of cookies while browsing our site is completely voluntary. The user can opt to accept or decline cookies. Most browsers accept cookies automatically, but the user can change the browser configuration to disable cookies. Please keep in mind that if cookies are disabled, browsing our site may not be optimal and some features may stop working.

Use of Cookies

The user may, at any time, access the browser configuration options and disable part or all of the cookies on this website. Blocking cookies may affect user experience.

Types of Cookies

Please be advised that there are two types of cookies in our website (www.thegoodluckjewelry.com):

1.     Session cookies are temporary cookies that are active when the user is browsing the website. These cookies are automatically deleted from the device when the user logs out of the browser.

2.     Persistent cookies are cookies that are stored on the browser of the device until the user manually deletes them or until they expire. These enable user identification on the next visit to the site.

Types of Cookies and their purpose

1.     Essential Cookies allow the user to browse the website and use features such as access to the secure areas of the site, as well as the personal area. Without these cookies the website’s features do not work properly.

2.     Anonymous Analytical Cookies allow us to obtain aggregated data for statistical analysis and site improvement.

3.     Functional Cookies allow for easy and personalised browsing by saving user preferences of the site.

4.     Third party cookies are used because we use third party components. Thus, there are cookies from other entities such as YouTube, Facebook, Twitter, Google Analytics, among others, that use cookies that are different from the cookies managed by us.

5.     Session Cookies can be temporary or persistent. Temporary session cookies are used to collect data during browsing and remain in the device until the user leaves the site. These cookies are deleted when the user closes the browser window. Persistent cookies remain in the device. They are essential for analysis and for the site to adapt to user preferences and interests.

6.     Advertising Cookies are used for targeted advertising according to user preferences and browsing habits.

 

What information will we collect?

We may collect the following information:

•           Name;

•           Contact information, including email address;

•           Demographic information, such as zip code, preferences and interests;

•           Other information that may be relevant for searches and/or customer offers.

 

What will we do with the collected information?

We and our partners are the entities that may have access to and use the information collected by cookies during 30 days. No personally identifiable information is stored, as cookies are not used for direct advertising according to user preferences, nor for other advertising purposes (our own or third parties).

 

List of Cookies

•           Cookie Name-Cookie description

•           CART-the association with the user's shopping cart.

•           CATEGORY_INFO-Stores category information on the page, allows user to view pages more quickly.

•           COMPARE-Stores the products that the user contains in the comparison list.

•           Currency-Currency preference.

•           CUSTOMER-The identification (ID) of the user on the site.

•           CUSTOMER_AUTH-An indicator for when the user is logged on to the site.

•           CUSTOMER_INFO-An encrypted version of the client group that the user belongs to.

•           CUSTOMER_SEGMENT_IDS-Stores the identification (ID) of the user segment.

•           EXTERNAL_NO_CACHE-A flag which indicates whether CACHE is disabled or not.

•           FRONTEND-The session ID of the user on the server.

•           GUEST-VIEW-Allows users (guests) to edit their orders.

•           LAST_CATEGORY-The last category that the user visited.

•           LAST_PRODUCT-The latest products the user viewed.

•           NEWMESSAGE-Indicates when a new message was received.

•           NO_CACHE-Indicates if CACHE is allowed.

•           PERSISTENT_SHOPPING_CART-A link to information about the cart and displays history per user request.

•           POLL-The identification (ID) of the polls that the user recently participated in.

•           POLLN-Information on the polls that the user has participated in.

•           RECENTLYCOMPARED-Products that the user recently compared.

•           STF-Information about the products that the user has sent to others via email.

•           STORE-The display of the site or the language that the user has selected.

•           USER_ALLOWED_SAVE_COOKIE-Indicates if the user allows the use of cookies.

•           VIEWED_PRODUCT_IDS-The products recently viewed by the user.

•           WISHLIST-An encrypted list of the products added to the Favourites list.

WISHLIST_CNT-The number of products in the user's Favourites list.

 

Cookies collected by third parties

Please refer to the list of cookies collected by third parties when browsing our site without being logged into one of the entities and the information they keep from all users when browsing this website.

Please refer to the list of cookies collected by third parties when logged in with one of the entities and the information they keep from all users when browsing this website.

More information

For more information about cookies and their use, please refer to the following links:

• Pinterest Cookies

• Twitter Cookies

• Google et YouTube Cookies

• Instagram Cookies         

• Facebook Cookies

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Our Terms

General Terms and Conditions Of Sale

These General Terms and Conditions of Sale (hereafter referred to as “GCTS”) define the contractual relationship between:

H. Von Der Weid Sarl, a limited liability company, having its registered office at Avenue d'Ouchy 17, 1006 Lausanne, Switzerland and registered in the Trade Register of the Canton of Vaud under the identification number CHE-210.615.517 (hereafter referred to as “We” or “Us”), running the online store www.thegoodluckjewelry.com (hereafter referred to as the “Site”);

And

Any natural or legal person visiting or making a purchase on the Site for himself/herself or for a third party (hereafter referred to as “You” or “Your”).

Table of Contents

1.    Prerequisites for Placing an Order 1

2.    Conclusion of the Contract 2

3.    Reservation of Title. 2

4.    Pricing Policy. 2

5.    Delivery. 3

6.    Payment Methods. 3

7.    Responsibility. 3

8.    Right of Withdrawal 3

9.    Return and Exchange Policy. 3

10.    Legal Notice. 3

11.    License to Access the Site. 3

12.    Applicable Law.. 3

13.    Protection of Personal Data. 3

14.    Copyrights. 3

 

1.     Prerequisites for Placing an Order

1.1.         Any person placing an order on the Site on his or her own behalf or on behalf of a third party declares that he or she is 16 years of age or above and has the civil rights or, failing that, parental or legal representative's authorization to contract.

 

2.     Conclusion of the Contract

2.1.         The information on the Site does not constitute an offer in the legal sense of the term, therefore only the order placed between You and Us constitutes such an offer.

2.2.         Any person browsing the Site can read the GCTS. Consequently, any order implies Your agreement, without exception or reservation, to the conditions stated in this contract.

2.3.         These conditions shall be communicated to You during the validation process of each order also as the registration of Your order is subject to the acceptance of these conditions. Any person who has made a purchase on the Site therefore declares that he or she is fully aware of these terms and cannot claim ignorance of them in the event of a dispute.

2.4.         In the event of a possible modification of the GTCS, it is understood that the general terms and conditions of sale in effect at the time of each order are the authentic ones.

2.5.         In the event of a dispute, an amicable solution will be sought and, failing that, any dispute of any kind whatsoever will have to be brought before the ordinary courts, the exclusive place of jurisdiction being Lausanne and Swiss law applicable.

2.6.         After acceptance of the general conditions of sale and its validation, We will send You an e-mail confirming Your order to the e-mail address that You will have communicated to Us during the creation of your profile or during the ordering process. This e-mail constitutes Our acceptance of Your order and thus forms the sales contract between Us and You, governed by the present general conditions of sale. We will then proceed to process it in accordance with the terms of the contract.

3.     Reservation of Title

3.1.         The items that have been delivered to You remain Our property as long as You have not paid the full amount of the invoice corresponding to the order that You have made on the Site.

3.2.         The responsibility for the risks of loss or destruction of these articles is incumbent upon You as soon as they are delivered, even if You are not yet the owner.

4.     Pricing Policy

4.1.         The prices displayed on the Site are in Swiss francs [CHF], including all applicable taxes in Switzerland, but excluding shipping and handling. These costs are calculated according to the place of delivery of Your order [Switzerland, outside of Switzerland] and will be invoiced to You in addition to the amount of the items in Your order.

4.2.         The price displayed on the Site at the time of Your order is guaranteed, under the condition that it has not been modified, either upwards or downwards, by the supplier between the previous order and Your order.

5.     Delivery

5.1.         Information regarding delivery has been laid down on the Delivery Page.

6.     Payment Methods

6.1.         These have been laid down on the Payment Methods Page.

7.     Responsibility

7.1.         Once the packages are delivered by the post office, we are not responsible for lost or stolen packages. It is up to You to contact the Post Office.

7.2.         If a parcel arrives damaged at the level of its packing, Our responsibility is excluded. It is up to You to go to your post office with your parcel and make the necessary arrangements. We will decide whether or not to proceed with the case as soon as we receive a receipt from the Post Office.

7.3.         Any customs duties and taxes specific to Your country, except for delivery in Switzerland, are Your responsibility and are charged to You, in addition to the amount of Your order and the shipping and packaging costs. According to the law in force in the country of destination of Your order, they may be duly claimed from the recipient of the package. It is therefore Your responsibility to contact the appropriate authorities in Your country.

7.4.         We make every effort to provide You with the best possible quality of service. However, We cannot be held responsible for any delay in the delivery of the ordered items and in particular in the case of stock shortage at Our suppliers or any delay in the delivery of these items by the Swiss Post which is our partner to deliver your parcels.

7.5.         Despite Our vigilance and all the precautions taken with the partners with whom We work to allow you to take advantage of the services We offer, We do not guarantee the absence of any disturbance in the operation of the Site and its various parts, so that We decline all responsibility for direct or indirect damage that could result from accessing or using the Site, just as We decline all responsibility that could result from the impossibility of accessing or using it.

8.     Right of Withdrawal

8.1.         In accordance with Swiss law, any person having placed an order on the Site has a period of 7 days to exercise his right of withdrawal, from the date of acceptance of the sales contract, that is to say from the confirmation by e-mail of the fact that We have received your order and that we will proceed to its processing.

8.2.         To exercise your right of withdrawal, You must send us an e-mail to the following address: info@thegoodluckjewelry.com indicating your order number.

9.     Return and Exchange Policy

9.1.         Apart from the exercise of the right of withdrawal, You have, under certain conditions expressly explained in this contract, the possibility of returning to Us the article that You had ordered.

9.2.         Any item that is delivered to You in accordance with Your order cannot be exchanged.

9.3.         In the case of a delivery by the Swiss Post, and only in this case of figure, of an article not in conformity with Your order, you have a 7 days deadline as from its delivery date, the postmark being taken as proof, to inform Us of Your request and to turn over Us the article concerned.

9.4.         In order for Us to examine and process Your request as soon as possible, You must enclose a copy of the invoice or delivery note with Your shipment, failing which We will not be able to process Your request.

9.5.         Any item that does not conform to Your order and is the subject of a return request must be returned to Us at Our expense in its original packaging, unsealed, unworn or damaged.

9.6.         All these elements must be sent to the following address:

H. VON DER WEID Sàrl

Avenue d'Ouchy 17

1006 Lausanne

Switzerland

9.7.         We commit ourselves, if all the conditions are fulfilled, to send You as soon as possible and at Our expenses, the replaced article and henceforth in conformity with Your order.

 

 

 

 

 

10.  Legal Notice

10.1.      The Site belongs to H.VON DER WEID Sàrl. If You have any comments or questions concerning it, You can contact Us by sending an e-mail or by writing to Us at the following postal address :

H.VON DER WEID Sàrl

Avenue d'Ouchy 17

1006 Lausanne

Switzerland

Mrs. Jelila von der Weid

+41 78 231 52 89

info@thegoodluckjewelry.com

 

The Site is hosted by Infomaniak Network SA, 25 Eugène-Marziano Street, 1227 Geneva.

+41 22 820 35 40

11.  License to Access the Site

11.1.      You are authorized to access and use the Site for personal purposes only and may not under any circumstances (except with Our written consent) and under penalty of law, use the Site or any of its contents for commercial purposes or for any other activity that may cause Us damage.

12.  Applicable Law

12.1.      All the clauses contained in these general terms and conditions of sale, as well as all the purchase and sale operations referred to therein, are subject to the Swiss law. In case of dispute the place of jurisdiction is Lausanne, Switzerland.

13.  Protection of Personal Data

13.1.      Whatever the nature of the personal data concerning You that We may become aware of, We undertake to make every effort to treat it with the strictest confidentiality, to ensure its protection and to make strict use of it only to carry out Your requests or to improve the services that may be offered to You on the Site. For more information, You can refer to the dedicated page on our Site "Privacy Policy".

 

 

 

14.  Copyrights

14.1.      The form, design, titles, products as well as all the contents of the Site are the property of H.VON DER WEID Sàrl and are protected by the national and international legislation on intellectual property.

14.2.      You are not authorized to copy, record, reproduce or print these contents for any use other than that which will allow You to proceed with Your purchases on the Site.

14.3.      We reserve the right to take action by any useful legal means if any of these contents, whatever their nature, are used without Our written agreement for purposes other than those provided for in the GCTS.