Table of Contents

1.    Disclaimer 1

2.    Privacy Note. 1

3.    Access Your Data. 1

4.    Customer’s Rights. 2

5.    Controller of the Customer’s Personal Data. 3

6.    Update of Privacy Policy. 3

 

Our privacy policy is updated according to the General Data Protection Regulations (hereinafter referred to as “GDPR”).

1.     Disclaimer

1.1.       We are not responsible for the content referred to on the corporate websites for informational purposes and assume no liability for any termination or modification of the activities of such websites.

1.2.       We shall not be liable for any claims or disputes that are directly or indirectly related to the contents of such websites or for any damages that may thereby result.

2.     Privacy Note

2.1.       Data privacy is extremely important for us and we want to be open and transparent with the processing of your personal data. We, therefore, have a policy setting out how your personal data will be processed and protected.

3.     Access Your Data

3.1.          We shall never pass on, sell or swap your data for marketing purposes to third parties outside The Good Luck Jewelry.

3.2.          We will only act as the personal data processor and process the personal data on your behalf. Data that is forwarded to third parties is only going to be used to provide you with our services.

3.3.          The personal information you provide us shall be used to ensure communication and deliveries to you.

3.4.          You have the right to inspect the information held about you and can request to delete or correct the information held about you.

3.5.          We shall inform you whether the t provision of personal data that we require from you is statutory or if there is a need to enter a contract.

3.6.          We shall inform you regarding the consequences attached with not providing personal data to us.

4.     Customer’s Rights

4.1.          We have dedicated customer service personnel who handles your requests in relation to your rights stated below. You can always reach them at jelila@thegoodluckjewelry.com.

4.2.          You have the right to request information about the personal data we hold on you at any time. You can contact us and we will provide you with this information via e-mail.

4.3.          Whenever we process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

4.4.          You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed. If you have a Good Luck Jewelry account you can edit your personal data in your account pages.

4.5.          Your right to object to processing based on legitimate interest: You have the right to object the processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.

4.6.          You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes. You can opt out from direct marketing by following the instruction in each marketing mails and by editing the settings of your Good Luck Jewelry account.

4.7.          You have the right to erase any personal data processed by us at any time except for the following situations:

4.7.1.               you have an ongoing matter with the Customer Service;

4.7.2.               you have an open order which has not yet been shipped or partially shipped;

4.7.3.               you have an unsettled debt with us, regardless of the payment method; and/or

4.7.4.               if you have made any purchase, we will keep your personal data in connection to your transaction for book keeping rules.

4.8.          You have the right to request to restrict the process of your personal data under the following circumstances:

4.8.1.               if you are an object to a processing based The Good Luck Jewelry legitimate interest, we shall restrict all processing of such data pending the verification of the legitimate interest;

4.8.2.               if you claim that your personal data is incorrect, then we shall restrict all processing of such data pending the verification of the accuracy of the personal data;

4.8.3.               if the processing is unlawful you can oppose the erasure of personal data and request the restriction of the use of your personal data instead; and/or

4.8.4.               if we no longer need the personal data but it is required for you to make for defending your legal claims.

4.9.          You can contact us if you consider that we are processing your personal data in an incorrect way. You also have the right to turn in a complaint to a supervisory authority.

5.     Controller of the Customer’s Personal Data

5.1.          H.VON DER WEID Sàrl is the controller of the personal data you submit to us and is responsible for your personal data under applicable data protection law (GDPR).

5.2.          Our Data Controller and Privacy Manager is Jelila von der Weid (jelila@thegoodluckjewelry.com).

6.     Update of Privacy Policy 

6.1.          We may need to update our Privacy Policy. The latest version of the Privacy Policy is always available on our website. We will communicate any material changes to the Privacy Policy.