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General Terms and Conditions Of Sale
These General Terms and Conditions of Sale (hereafter referred to as “GCTS”) define the contractual relationship between:
H. Von Der Weid Sarl, a limited liability company, having its registered office at Avenue d'Ouchy 17, 1006 Lausanne, Switzerland and registered in the Trade Register of the Canton of Vaud under the identification number CHE-210.615.517 (hereafter referred to as “We” or “Us”), running the online store www.thegoodluckjewelry.com (hereafter referred to as the “Site”);
And
Any natural or legal person visiting or making a purchase on the Site for himself/herself or for a third party (hereafter referred to as “You” or “Your”).
Table of Contents
1. Prerequisites for Placing an Order 1
2. Conclusion of the Contract 2
9. Return and Exchange Policy. 3
11. License to Access the Site. 3
13. Protection of Personal Data. 3
1. Prerequisites for Placing an Order
1.1. Any person placing an order on the Site on his or her own behalf or on behalf of a third party declares that he or she is 16 years of age or above and has the civil rights or, failing that, parental or legal representative's authorization to contract.
2. Conclusion of the Contract
2.1. The information on the Site does not constitute an offer in the legal sense of the term, therefore only the order placed between You and Us constitutes such an offer.
2.2. Any person browsing the Site can read the GCTS. Consequently, any order implies Your agreement, without exception or reservation, to the conditions stated in this contract.
2.3. These conditions shall be communicated to You during the validation process of each order also as the registration of Your order is subject to the acceptance of these conditions. Any person who has made a purchase on the Site therefore declares that he or she is fully aware of these terms and cannot claim ignorance of them in the event of a dispute.
2.4. In the event of a possible modification of the GTCS, it is understood that the general terms and conditions of sale in effect at the time of each order are the authentic ones.
2.5. In the event of a dispute, an amicable solution will be sought and, failing that, any dispute of any kind whatsoever will have to be brought before the ordinary courts, the exclusive place of jurisdiction being Lausanne and Swiss law applicable.
2.6. After acceptance of the general conditions of sale and its validation, We will send You an e-mail confirming Your order to the e-mail address that You will have communicated to Us during the creation of your profile or during the ordering process. This e-mail constitutes Our acceptance of Your order and thus forms the sales contract between Us and You, governed by the present general conditions of sale. We will then proceed to process it in accordance with the terms of the contract.
3. Reservation of Title
3.1. The items that have been delivered to You remain Our property as long as You have not paid the full amount of the invoice corresponding to the order that You have made on the Site.
3.2. The responsibility for the risks of loss or destruction of these articles is incumbent upon You as soon as they are delivered, even if You are not yet the owner.
4. Pricing Policy
4.1. The prices displayed on the Site are in Swiss francs [CHF], including all applicable taxes in Switzerland, but excluding shipping and handling. These costs are calculated according to the place of delivery of Your order [Switzerland, outside of Switzerland] and will be invoiced to You in addition to the amount of the items in Your order.
4.2. The price displayed on the Site at the time of Your order is guaranteed, under the condition that it has not been modified, either upwards or downwards, by the supplier between the previous order and Your order.
5. Delivery
5.1. Information regarding delivery has been laid down on the Delivery Page.
6. Payment Methods
6.1. These have been laid down on the Payment Methods Page.
7. Responsibility
7.1. Once the packages are delivered by the post office, we are not responsible for lost or stolen packages. It is up to You to contact the Post Office.
7.2. If a parcel arrives damaged at the level of its packing, Our responsibility is excluded. It is up to You to go to your post office with your parcel and make the necessary arrangements. We will decide whether or not to proceed with the case as soon as we receive a receipt from the Post Office.
7.3. Any customs duties and taxes specific to Your country, except for delivery in Switzerland, are Your responsibility and are charged to You, in addition to the amount of Your order and the shipping and packaging costs. According to the law in force in the country of destination of Your order, they may be duly claimed from the recipient of the package. It is therefore Your responsibility to contact the appropriate authorities in Your country.
7.4. We make every effort to provide You with the best possible quality of service. However, We cannot be held responsible for any delay in the delivery of the ordered items and in particular in the case of stock shortage at Our suppliers or any delay in the delivery of these items by the Swiss Post which is our partner to deliver your parcels.
7.5. Despite Our vigilance and all the precautions taken with the partners with whom We work to allow you to take advantage of the services We offer, We do not guarantee the absence of any disturbance in the operation of the Site and its various parts, so that We decline all responsibility for direct or indirect damage that could result from accessing or using the Site, just as We decline all responsibility that could result from the impossibility of accessing or using it.
8. Right of Withdrawal
8.1. In accordance with Swiss law, any person having placed an order on the Site has a period of 7 days to exercise his right of withdrawal, from the date of acceptance of the sales contract, that is to say from the confirmation by e-mail of the fact that We have received your order and that we will proceed to its processing.
8.2. To exercise your right of withdrawal, You must send us an e-mail to the following address: info@thegoodluckjewelry.com indicating your order number.
9. Return and Exchange Policy
9.1. Apart from the exercise of the right of withdrawal, You have, under certain conditions expressly explained in this contract, the possibility of returning to Us the article that You had ordered.
9.2. Any item that is delivered to You in accordance with Your order cannot be exchanged.
9.3. In the case of a delivery by the Swiss Post, and only in this case of figure, of an article not in conformity with Your order, you have a 7 days deadline as from its delivery date, the postmark being taken as proof, to inform Us of Your request and to turn over Us the article concerned.
9.4. In order for Us to examine and process Your request as soon as possible, You must enclose a copy of the invoice or delivery note with Your shipment, failing which We will not be able to process Your request.
9.5. Any item that does not conform to Your order and is the subject of a return request must be returned to Us at Our expense in its original packaging, unsealed, unworn or damaged.
9.6. All these elements must be sent to the following address:
H. VON DER WEID Sàrl
Avenue d'Ouchy 17
1006 Lausanne
Switzerland
9.7. We commit ourselves, if all the conditions are fulfilled, to send You as soon as possible and at Our expenses, the replaced article and henceforth in conformity with Your order.
10. Legal Notice
10.1. The Site belongs to H.VON DER WEID Sàrl. If You have any comments or questions concerning it, You can contact Us by sending an e-mail or by writing to Us at the following postal address :
H.VON DER WEID Sàrl
Avenue d'Ouchy 17
1006 Lausanne
Switzerland
Mrs. Jelila von der Weid
+41 78 231 52 89
The Site is hosted by Infomaniak Network SA, 25 Eugène-Marziano Street, 1227 Geneva.
+41 22 820 35 40
11. License to Access the Site
11.1. You are authorized to access and use the Site for personal purposes only and may not under any circumstances (except with Our written consent) and under penalty of law, use the Site or any of its contents for commercial purposes or for any other activity that may cause Us damage.
12. Applicable Law
12.1. All the clauses contained in these general terms and conditions of sale, as well as all the purchase and sale operations referred to therein, are subject to the Swiss law. In case of dispute the place of jurisdiction is Lausanne, Switzerland.
13. Protection of Personal Data
13.1. Whatever the nature of the personal data concerning You that We may become aware of, We undertake to make every effort to treat it with the strictest confidentiality, to ensure its protection and to make strict use of it only to carry out Your requests or to improve the services that may be offered to You on the Site. For more information, You can refer to the dedicated page on our Site "Privacy Policy".
14. Copyrights
14.1. The form, design, titles, products as well as all the contents of the Site are the property of H.VON DER WEID Sàrl and are protected by the national and international legislation on intellectual property.
14.2. You are not authorized to copy, record, reproduce or print these contents for any use other than that which will allow You to proceed with Your purchases on the Site.
14.3. We reserve the right to take action by any useful legal means if any of these contents, whatever their nature, are used without Our written agreement for purposes other than those provided for in the GCTS.